Shop Policies

Returns

Returns are not possible, due to the nature of the items. We do ensure, however, that the items are inspected for quality and shipped securely.

Factory Defects

There will be Zero factory defects as all items are inspected during the ordering process.
We want you to be satisfied with your ordered items.

Payment and Shipping Selection

Your Order invoice will be emailed to you immediately upon Checkout so do ensure that the email registered is accurate.
Once emailed, you must confirm your desired Payment and Shipping option within 48 Hours to ensure your items are processed.

Acceptable Payment Methods

Payment by Bank Deposit (Philippines)
Orders can be placed through our site and the cheapest mode of payment is via Philippine Bank Deposit and Bank Transfers (Bank of the Philippine Islands and Unionbank).
Bank details will be emailed to you upon confirming your mode of payment so do ensure that the email registered is accurate.

Payment by Western Union
Payment via Western Union is also welcome. Details will be emailed to you upon confirming your mode of payment so do ensure that the email registered is accurate.

Credit cards
Regrettably, we do not accept credit cards, at the moment.
However, this is a major goal for us in the future. Please stay tuned.

Paypal***
Payment via Paypal is accepted only for Foreign Orders where Western Union and Bank Transfers are not possible. Please contact us for details within 48 hours of check out to verify.

Ordered items are reserved and held until funds arrive.
Seven (7) calendar days will be allotted from the date of placing the order for the funds to reach us.
If funds are not received within Seven (7) calendar days, the order will be cancelled and appropriate actions will be taken.

Shipping

We ship anywhere and everywhere!
We normally use Philpost and the track record is 100% successful delivery rate for Asia, Europe, and North America.
Alternatively, we also use LBC, Air21, 2GO, DHL, and FEDEX.
We will email you on the added charges and tracking information for these, once shipped.

Privacy

Shinsen Elite will not ever sell or give out any of your personal information to any other company, service, or party.